Lessons for effective coaching
When people make mistakes they are usually feeling bad about it. We learn our own lessons. The last thing we need is someone making us feel worse - which just gets in the way of the learning process.
Next time someone you work or live with makes a blunder, chances are they are well aware of this. They don't need you to rub it in.
Psychological evidence proves that focusing on the positive creates more effective learning, better results and healthier relationships.
Perhaps there is a lesson here for franchisors and franchisees.